MANAGERS BE TRANSPARENT!
Todd Dewett | September 12, 2019
There are many things a leader can do to earn trust and build loyalty. One of my favorites is to embrace transparency. That means sharing as much of your thinking as is reasonable and sharing what you know about what happens outside the group. You should of course stay within relevant work rules or instructions you’ve been given; however, the default is: when in doubt – share.
The budget is too tight? Who will we hire? Why are we restructuring? Why is this policy changing? What is this new project we’re taking on?
There are a million things that impact your team. Your goal is to ensure they understand why these things are happening. Your crew does not expect to have every decision go their way. They can live with winning some and losing some – if they understand why things are happening and believe you’ve got their back.
Most of the time, you’re wise to keep the books open, your door open, and to openly share your rationale for why something is happening. If the decision is out of your hands, tell them, and then tell them you’re on board and expect them to be as well.
Guess what? The more you’re transparent, the more the team opens up and is transparent with you about what’s really going on inside the group.
In the end, earning respect isn’t about giving people everything they want all of the time. It’s about treating people like adults, like colleagues not subordinates. That’s why transparency is one of the best free assets you’ll ever have.